Installed weekly or as required. Does not include premium plugins that we did not purchase.
Updates that break website functionality will be fixed only if minimal changes required. Major changes will be advised and quoted.
Configuration and monitoring of security plugin. Immediate response to critical alerts
Spam Comment Removal
Monthly report containing an update on all work completed on your website
We will monitor and report on any downtime of your website
Weekly Off-Site Backups
Full backup sent to off-site Amazon storage each Friday night
** Analytics Report **
We will review and report on your Analytics data (if applicable). Suggestions will be reported if required.
** 1 Hour Support **
Includes 1 hour of remote support including consultation or website updates. These hours do not accrue.
Discounted Support Rates
25% off our standard $80 hourly rate
24/7 Email Support
Most requests answered within 4 business hours
No Lock In Contract
Any unused portion of the quarterly plan fee will be refunded from the next end of month
Payable in advance per quarter
Custom plans are also available on request if you require any additional services
“Nitro IT have been a rock solid hosting and design partner of ours for some years now, would recommend them to anyone without hesitation, thanks Wayne!
Alana's Dance Studio
“Nitro IT has been our website provider for more than 5 years. We have just recently updated our web site with Wayne and are highly delighted with the result. Wayne is always quick and courteous with any questions or changes no matter how minor.
Thanks for your expertise Wayne we have had many more enquiries since out website was launched this year.
Excellent service would recommend Nitro IT 100%. ”
“Thanks for all your help and advice Wayne! Quick and incredible service! Highly recommend :) ”
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